Terms and Conditions

The equipment on hire shall always remain the full legal & absolute property of yousnap.co.uk

The Hirer has no authority to assign, sell or re-hire the equipment without the express permission of yousnap.co.uk (the Company).

 

The Hirer shall take all reasonable care of the equipment to ensure it is not lost, stolen or damaged in any way during the period of the hire.

yousnap.co.uk does not warrant or guarantee the equipment but takes all care to ensure the equipment is in fully operational condition at the time of despatch.

 

A check list of items is supplied and it is the Hirer’s responsibility to check this list upon receipt & to ensure all parts are returned after the period of hire. Any shortage of the listed items at the time of return to yousnap.co.uk will be fully billed to the Hirer.

 

The Hirer is fully responsible for the safe keeping of the equipment. If the equipment is lost, or stolen the Hirer will be held fully responsible & will be charged per item dependant upon which cameras are hired. There are no exceptions to this policy.

 

The Hirer shall notify the yousnap.co.uk immediately in the event of loss or theft of the equipment. Please notify the company by email info@yousnap.co.uk

 

CANCELLATION POLICY

If the hire is cancelled before commencing, the following penalty applies; 

28+ days before the hire starts NO PENALTY

14-27 days before the hire start 25% of the Monies paid

1 – 13 days before the hire starts 50% of the Monies paid

 

(MANDATORY) REFUNDABLE SECURITY DEPOSIT (RSD)

The Hirer will be required to pay a mandatory REFUNDABLE SECURITY DEPOSIT for each hire pack.

The RSD will be returned when the all equipment is checked by the Company and found to be complete & in good condition.

The RSD will be paid back to your card, PayPal or by BACS.

 

LATE RETURNS

If the hire pack is returned late, part or all of the RSD shall be forfeited at the discretion of yousnap.co.uk.

 

EXTENDING THE HIRE PERIOD

If you wish to extend the hire period, please contact the company as soon as possible to arrange and pay for an extension period.

 

DELIVERY OF EQUIPMENT

yousnap.co.uk will despatch & collect the hired equipment by Courier unless a delivery upgrade has been purchased.

This takes 1- 2 working days, we will request delivery to be on or before the date stated on the booking form.

For bookings that are less than 2 working days away we will use Special Delivery™ Next Day 1pm. The surcharge for this is £25 per hire.

yousnap.co.uk cannot accept responsibility for non performance of Royal Mail or courier company in respect of delivery dates and times.

The hired equipment will require a signature from the person hiring the equipment when it is delivered to the address specified on the booking form.

 

HOW IS THE HIRED EQUIPMENT PACKED?

The cameras are sent out in individual cases and also in a padded camera/laptop bag.

 

RETURN OF THE HIRED EQUIPMENT

The hired equipment will be collected by the Couriers by 18.00 on the date specified on the booking form.

yousnap.co.uk cannot accept responsibility for non performance of Royal Mail or any courier company in respect of collection.

 

THE HIRER

The Hirer shall at all times fully indemnify yousnap.co.uk against all actions, costs, claims, legal proceedings & liability from the associated use of the hired equipment. The Company will accept no responsibility for any legal action on behalf of the Hirer’s use of the hired equipment.

 

PAYMENT

The hired equipment will only be despatched if the full payment due has been received and cleared.

We require a minimum of 24 hours between order/payment and despatch unless a delivery upgrade to 'Same-Day' has been purchased.

 

INSURANCE

yousnap.co.uk includes accidental damage cover with every hire. Stolen or lost cameras are not insured by us the Hirer will be held fully responsible and will be charged per item dependant upon which cameras are hired but usually £100 per item (accessory or camera).